How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership. Harbin Automotive is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Have you visited us before? We would love to hear about your Harbin Automotive experience. Leave us a review on Google+, Yelp, DealerRater, Cars.com or Facebook!

680 Testimonials
5 out of 5 stars
5 star
647
4 star
33
3 star
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1 star
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My car was serviced in about an hour or less. After being told what all had taken place, I was very grateful. Chad was very kind and I was most appreciative.
WILYJAY42
2017-12-17
Your people are real friendly,kind and very helpful . I had a great visit yesterday and will come back. My track drives much better now.
BILLYWEBB
2016-04-28
My wife brought the car in for oil change and tire rotation. She said she was waited on right away and the staff treated her very well and the car was ready when promised.
SCHROETTERDAVID
2018-09-12
They really worked with me and helped me get a great car and the experience was amazing. Especially with this it helps me start my life.
steven Chambers
2017-12-14
Anthony Gibson is great and I will always deal with him. He's helped me purchase many cars. I haven't really had good luck with the service department but the sales department is great.
DEWAYNE.PRITCHETT
2018-09-12
We have bought several automobiles from Harbin automotive , Always been very helpful and friendly We recommend them to all of our friends and family We have had friends from out of state to buy automobiles from Harbin Automotive They cannot believe how friendly and helpful they are
TAURUS345
2017-12-14
NOTIFIED OF SERVICE DUE, MADE APPOINTMENT. ARRIVED AT SCHEDULED TIME. TURNED SUV OVER TO HARBIN WORKER. AN HOUR AND A HALF LATER WAS NOTIFIED SUV WAS READY. NO PROBLEMS. THANKS FOR THE SERVICE.
TRAPPER0566
2016-04-22
My husband and I stopped in just to look. I totaled our car two days prior. We never in a million years thought we would be able to get a car considering we are working on rebuilding our credit. I have been wanting a Ford Explorer for a few years now. As my title said one person can make a difference, Jay Penney is that person. He is an amazing sales representative. He doesn't try to force a sale on you. His personality and people skills show he will give you the shirt off his back. Not only did... More
Ncornelison
2017-12-13
i recently purchased a dodge magnum from harbin ford in Scottsboro, i felt very comfortable with my purchase the sales associates and well everyone i came into contact with was very helpful and welcoming. i originally went just to look no intentions of buying but Mr. Anthony Manning was very helpful in getting me what i wanted and i ended up leaving with a new car i am very satisfied with my experience and will definetly go back for future purchases .
jessica_burgess85
2016-04-13
I recently bought a used 2017 Ford F150 STX and was very happy with the sales person and the overall dealership and I was happy with the good price I got on my truck
BRADTROYER
2018-09-10